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Terms & Conditions


        Customer and Client mean the person who accepts the quotation or who authorises SOL ELECTRICAL Limited to carry out the works.
      2. GENERAL
        Any order or telephone confirmation shall be deemed to be an order by the Customer for SOL Electrical to carry out the works to these Terms and Conditions.
        The contract between SOL Electrical and the customer in respect of the works comes into existence when SOL Electrical accepts to carry out the work in accordance with the Terms and Conditions herein.(by confirming an appointment.
        These Terms and Conditions shall not be altered, modified or varied unless expressly agreed in writing by a Director of SOL Electrical.
      3. PRICE
        The price shall be the price quoted by SOL Electrical at the time of the customer placing the order including Value Added Tax, which shall be due at the rate ruling on the date of SOL Electrical Invoice.
        Any variation to the price will be charged and invoiced accordingly to the customer placing the order.
      4. PAYMENT

      Payment for electrical vehicle charge points is due in full on placing of order. If the order is placed as OZEV eligible, but later shown not to meet OZEV criteria then the customer will be required to pay the £350 including TO  cover the shortfall in grant funding

      The customer has the right to cancel and receive a refund up to 48 hours

      If before the scheduled installation date for any reason.

      In the event of late payment SOL Electrical reserves the right to charge interest on overdue amounts at an interest of 8% above the prevailing base rate of Lloyds TSB calculated on a daily basis.
      5. DELIVERY.
      Delivery shall be deemed to take place when the goods arrive at the customer’s premises.

      All risk in the goods shall pass to the customer or it’s appointed agent at the time of delivery.

      1. TITLE
        The title in the goods shall not pass to the Customer until full payment for the goods has been received in cleared funds including any taxes, duties, freight or other applicable charges.
        7. DRAWINGS etc
        All drawings, descriptive weights, dimensions, descriptions and illustrations contained in the sales literature, quotations and price lists are approximate only and shall not form part of this agreement. In addition, drawings, technical documents issued either before or after the conclusion of this agreement for the use or information of the Customer and such other information as may be supplied to the Customer including specifications shall not be copied, reproduced or communicated to any third party without the prior written consent of
        SOL Electrical.
      2. GUARANTEE
        In respect of the goods the subject matter of any warranty or guarantee given by the manufacturers of the same, SOL Electrical guarantees to the Customer that such goods will be free from defects caused by faulty materials or poor workmanship for the period of guarantee or warranty given by the manufacturers. Under this warranty SOL Electrical will, at it’s option, either repair or give a replacement of equivalent quality or issue credit to the Customer for any goods found to be defective because of faulty maintenance by SOL Electrical or poor workmanship provided that:
      3. SOL Electrical is notified in writing within 7 days of the Customer first discovering any such defects and in any event during the currency of such manufacturers warranty or guarantee.


      1. The defective goods are returned to SOL Electrical at the Customer’s expense.



      1. Examination by SOL Electrical of such goods discloses to its satisfaction that such defects exist and have not been caused by misuse, neglect, accident, improper storage, installation, handling or by repair or alteration not effected by SOL Electrical.
      2. The Customer shall pay to SOL Electrical the cost (as certified by SOL Electrical) of any examination of such goods as a result of which SOL Electrical denies liability.
        Except where provided otherwise in these Terms and Conditions, SOL Electrical shall be under no liability of whatsoever caused whether or not due to the negligence or wilful default of SOL Electrical or its servants or agents arising out of or in connection with the goods.
        All conditions, warranties or other items, whether express or implied, statutory or otherwise, are hereby expressly excluded proving that nothing in this paragraph shall exclude or restrict any liability of SOL Electrical for death or personal injury resulting from negligence of SOL Electrical or its servants or agents.
        In any event liability to SOL Electrical shall be limited to direct loss and shall not include indirect or consequential loss.
      4. RETURNS
        The customer shall not return goods or cancel orders without the previous consent from SOL Electrical. Such consent will not be given where goods have been specially purchased by SOL Electrical to meet the Customer’s requirements. If Electrical gives such consent, it reserves the right to make a cancellation charge.
        The Customer acknowledges that rights in respect of trademarks, trade names, copyrights, patents and other intellectual property rights connected with the goods do not pass to the Customer.
        The Customer agrees to indemnify the SOL Electrical against all liabilities, costs and expenses that SOL Electrical may incur as a result of work carried out in accordance with the customer’s specifications, which involve infringement of any patent or other propriety right.
        SOL Electrical reserves the right to sub-contract any part of any work or supply of any goods or services.
        SOL Electrical shall not be responsible for adapting or modifying any goods to conform to statutory requirements not current at the time of the acceptance of order.
        The benefit of this Agreement may be assigned either in whole or in part by
        SOL Electrical without the prior written consent of the Customer. The Customer shall not assign or transfer or purport to assign or transfer the agreement or the benefit thereof to any other person.
      9. HEADINGS
        The headings of these Conditions are for convenience only and shall have no effect on the interpretation thereof.
        SOL Electrical shall be entitled by notice in writing summarily to determine any agreement without prejudice to any claim or right SOL Electrical may otherwise make or exercise where:
        a. The Customer is in breach of any term, condition or provision of this agreement or required by law. The Customer shall go into liquidation (except for the purpose of reconstruction) or if any petition or resolution to wind up the Customer shall be presented or if a receiver is appointed of the Customer’s undertaking property or assets or if a distress shall be levied upon any of the Customer’s property or if the Customer shall commit any act of bankruptcy.
        The Agreement shall be governed by and construed in accordance with English Law and the Courts of England shall have jurisdiction to hear all disputes arising in connection with the Agreement.


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